When calculation or updating listings on eBay you may occasionally encounter list errors or warnings back from eBay:

category doesn't accept variations

The table below lists the most mutual errors/warning messages from eBay, and what you can do to resolve them, to ensure any affected product(s) are listed successfully on eBay.

ERROR MESSAGE

SUGGESTED SOLUTION 

category doesn't accept variations
 The reason for getting this validation error is considering the eBay category that the products it is mapped to does not permit products with variations to be listed inside it.

To resolve this, you will need to remap the product to a category that does support variations.

  • From the product folio in eBayLINK, click the Edit push, in the Categories section, click "Add together new mapping"
  • Find some other suitable category which has the following symbol:
  • Click save mapping, which will bring you back to the Production folio,
  • Finally, click update to commit the changes and go to the dashboard and click the "update market identify" button.

Check back in one case that has been completed to ensure the product is listed / updated.

For a list of eBay categories that allow variations, see this eBay commodity, Which categories tin can have listings with variations?

 
Buyers love big photos that clearly testify the detail, so please upload loftier-resolution photos that are at least 500 pixels on the longest side

 Essentially the image or images supplied do not meet eBay's requirements, which are

We've got a few simple rules and recommendations for using pictures on eBay: (total article)

Rules
All listings* on eBay.com.au and most other eBay sites must meet these requirements

  • Every listing must have at to the lowest degree one photo.

  • Photos demand to be at least 500 pixels on the longest side.

  • You tin can't utilize a catalogue or stock photo if you lot're listing an item as 'used'.
Recommendations
To make sure buyers get a practiced look at the item they're thinking nigh purchasing

  • Optimise for mobile – make your pictures 1600 pixels on the longest side.

  • Proceed your images clean – no text, borders or uncluttered backgrounds.

  • Employ watermarks sparingly – brand sure they don't distract a buyer'southward eye from your product.

Other best exercise tips:

  • Nosotros recommend uploading photos every bit a .jpg file, only you can upload photos in whatsoever of these file formats:

    • JPEG (.jpg file extension)

    • PNG (.png file extension)

    • TIFF (.tif file extension)

    • BMP (.bmp file extension)

    • GIF (.gif file extension)

  • If your photo is in JPEG format, it should have a quality of 90 or higher on the 0-99 JPEG quality scale. We'll then optimise it for brandish in your listing.

  • Before you first uploading, rename your photo files with names that volition help you retrieve what they are, and put them in a folder on your computer where y'all tin find them quickly and easily in case you need them again.


Visit the Seller Middle to acquire more nearly using groovy pictures and photo quality recommendations.

For more than information on other requirements for sellers and tips on how to see – and exceed – buyers' expectations, read Selling practices.

 
Variation Specifics provided does non match with the variation specifics of the variations on the item.

 At that place are ii possible reasons for getting this error on a production:
  1. An originally unmarried variant production is now being sent as a multi-variant production - eBay will not allow this so the product needs to be completely concluded, deleted and re-listed.
  2. The variation data for the product from the eCommerce store is not expert particularly good e.g. different attribute names in different variants.

And then, it would have originally listed fine but now is non getting updated due to declining the validation rules.		 
Variations Specifics and Particular Specifics entered for a Multi-SKU detail should be different
eBay will show the above error message/s on your products in Omnivore if y'all try to add together an item specific which has the same name as the production variation proper noun. Size and Colour are common examples simply this can be other names as well. Delight run across this article on the steps needed to prepare this problem
 
A product cannot be moved from a Variation-enabled Category to a Variation-disabled Category
 This error means that a production was previously listed with variations, thus is in a Variation-enabled Category on eBay and has been moved to a category that doesn't support variations.

For any products with this error we need to delete/purge the particular from eBay, delete the category mapping for them to re-list.

Yous volition need to submit a back up request to have this washed.

 
UPC should only contain digits
 If your products bear witness an eBay validation error like this:

"ebay validation fault: UPC should only contain digits" and it is followed by scientific notation.

It means that an update has gone incorrect somewhere, most probable while updating Product Identifiers in your store via copy/paste from Microsoft Excel which changed number field for this Product identifier due east.g. UPC to this "9.111E+12".

This eBay validation error tin as well occur if your UPC contains non numeric characters, due east.1000. 14500-459-1111, these should be removed.

You can too get this fault with UPC'south containing letters, eg when the SKU or the MPN has been placed in the UPC field, once more either remove UPC or update information technology with the correct ane.

More data about UPC can be found here: https://en.wikipedia.org/wiki/Universal_Product_Code

Delight check this information on your store and correct it, once washed, go to the dashboard and click "Sync at present" to refresh the information.

For more information virtually Excel outcome see this commodity. http://superuser.com/questions/413226/why-does-excel-care for-long-numeric-strings-as-scientific-annotation-even-later on-chan


You tin bank check GTIN being here
https://gepir.gs1.org/index.php/search-by-gtin

Listings having an eBay validation error volition not be updated or listed on eBay until the mistake is resolved. 

Your PayPal email address was not found
 This error means that the PayPal address provided cannot exist found / verified by eBay / PayPal.

At the fourth dimension of creating a list, eBay confirms that the Paypal account supplied in the payment business organisation policy is:

  • Verified premium account OR
  • Verified concern account

Please ensure that the correct accost has been entered into Settings>eBay Australia>General and under the heading Your Details in the PayPal User ID field.


It could be as elementary as a kid business relationship has been linked, which isn't allowed to write transactions against the parent.

In brusque, if the electronic mail address is typographically the same between our arrangement and the payment business policy; and then the retailer will need to ostend with PayPal as to why it may not be coming upwards

No listings tin be fabricated on eBay until this is resolved. 


You lot must have a valid PayPal Account in practiced continuing to require firsthand payment.
This error means that the PayPal address provided cannot be verified equally being in good continuing by eBay / PayPal.

At the time of creating a listing, eBay confirms that the Paypal account supplied in the payment business concern policy is:

  • Verified premium account OR
  • Verified business business relationship

Please ensure that the correct address has been entered into Settings>eBay Commonwealth of australia>Full general and under the heading Your Details in the PayPal User ID field.

It could exist as simple as a kid account has been linked, which isn't allowed to write transactions confronting the parent. It may be the PayPal account is not a business account.

In short the retailer will need to confirm with PayPal as to why it is not in good standing.


No listings tin can be made on eBay until this is resolved. 

The tags                                      Size                                    is/are disabled as Variant
The tags                                      Ring Size                                    is/are disabled as Variant
The tags                                      Style                                    is/are disabled equally Variant
The tags                                      Quantity                                    is/are disabled equally Variant
The tags                                      Type                                    is/are disabled as Variant
 The error occurs because eBay restricts the use of certain words/values, as the name for a variant attribute under a detail category.

For example, on eBay AU under the category "Baby » Nursery Bedding » Sleeping Bags & Sleepsacks", yous are not immune to utilize a value of "Size" every bit a variant aspect proper noun. This is because eBay has reserved "Size" every bit an Detail Specific for that category.

The fastest mode to resolve the issue is to rename attribute for the variant (e.k. use "Product Size" instead of "Size").

 
variants do not take unique attributes
 This error occurs when some of the variations you are trying to list in a multi-variation listing, have  the same variation value. (e.g. you lot have more than 1 variant with size = 9)

Check that the variation values are all unique for your product variants.

 
The detail tin can't be listed or modified. The title and/or description may contain improper words, or the listing or seller may be in violation of eBay policy.
 Your listing may incorporate titles and/or a description which contain illegal words, or your eBay account may not be up to standard to continue listing.

Cheque your title/clarification for prohibited words. Run into eBay'south offensive policy.

Some eBay sites will besides cake titles/descriptions containing Make/Copyright names or conflicting information. Eg. mentioning Apple in a description of a Androidproduct (This policy can vary betwixt eBay sites).

Try deleting your clarification and adding limited information to test this event. You should also contact eBay directly to ensure your account is non limited or restricted in whatever fashion.

 
Missing proper name in the variation specifics or variation specifics set.; zeroed out
 The cause for this error could be one of the following:
  • When ane or more of the production variations is missing the appropriate information. For example if ane or more of the product variations is missing the colour or size data. Cheque all variants of the product to ensure they all accept the required variation data.
  • If you have modified the value of the variation label used by the product. For case, if the variation label was initially called "Color", simply you lot accept since inverse it to be "Color". The merely fashion is to resolve this mistake is to end the eBay listing, so listing the product as a new eBay listing.
  • You take added or deleted product variations
 
The UPC field is missing. Please add together UPC to the list and try again.

or

 For some products, eBay requires that a UPC number be provided when listing a product.

A UPC (Universal Product Code) is a barcode symbology that is widely used in the U.s., Canada, United Kingdom, Commonwealth of australia, New Zealand, in Europe and other countries for tracking trade items in stores. It consists of 12 numeric digits, that are uniquely assigned to each merchandise item.

To add UPC'due south to your listings, delight add together information technology to your eCommerce platform. Our system will sync and import the details and add it to your eBay listings.

If yous do not have UPC values for your product(due south) delight go out the UPC field empty in your eCommerce platform.

Yous can cheque GTIN being here
https://gepir.gs1.org/index.php/search-by-gtin

 
You're non allowed to revise ended listings.
 An eBay listing for this product previously existed but has since been ended on eBay for some reason.
To resolve, you need to starting time end the listing in our arrangement, then upload to eBay as a new listing.		 
It looks similar y'all've reached the amount you can listing. You lot can list up to <$xxxxx> in full sales this month. Asking to listing more: https://scgi.ebay.com/ws/eBayISAPI.dll?UpgradeLimits&appId=0&refId=19
 Delight see the following eBay page for farther information on selling limits and how to asking an increase from eBay:  http://pages.ebay.com.au/help/sell/sellinglimits.html
 
Because you've specified Local Pickup Only for this particular, y'all can't require immediate payment.
 This error tin occur when 1 or more of the default eBay Concern Policies are missing.

Our system expects/creates the following eBay Business concern Policies, named exactly as per beneath:

  • Postage Policy = "basic"
  • Payment Policy = "PayPal"
  • Returns Policy = "ReturnPolicy"

due east.g.

Annotation: the eBay Business Policies must be named exactly as above, as information technology is instance sensitive.

To check this, log into your eBay account and get to:

  • My eBay
  • Hover over the "Account" tab and select "Concern Policies".

If any are missing, please create and name them as per the above.

 
The e-mail address you entered isn't linked to a PayPal account. If you don't have a PayPal account, you'll demand to ready i up with this email accost so that buyers tin pay y'all.
 Delight cheque the following:
  1. Make certain your PayPal address is entered and spelled correctly in your eBay Payment Business Policy.
    eastward.thou.
  2. Brand sure your PayPal address is entered and spelled correctly in your automatic payment method.
  3. Confirm your e-mail address with Paypal.
  4. Make sure your PayPal address is correct in our system: become to Settings>eBay Commonwealth of australia>General and under the heading Your Details in the PayPal User ID field.
If you receive an error relating to PayPal and then it is an result with your PayPal account.		 
                  Before you can listing this item nosotros need some additional information to create a seller'south account.
This eBay error can occur when your eBay account is missing an automatic payment method for eBay fees.

Information technology can also exist returned by eBay, if you accept an expired credit card designated equally your automatic payment method on eBay.

To add/modify an automatic payment method on your eBay seller business relationship:

  1. Login to your eBay seller account.
  2. Go to "My eBay --> Business relationship --> Seller Account".
  3. Click the "Automatic Payment Method" link to add/modify the automatic payment method for your eBay business relationship.
    e.g.

Further information on eBay automated payment methods tin can be institute hither.

 
The item specific                  For sale past                  is missing. Add For sale by to this list, enter a valid value, and ...
 This eBay error can occur when you have mapped your product to an eBay category that has mandatory Detail Specifics.

For example, if you had mapped a product to the eBay AU category "Cars, Bikes, Boats > Motorcycles > Trail Bikes", and so eBay requires that y'all have set the Particular Specific named "For sale by".

e.g.

Note: the red asterix (*) next to the detail specific "For sale by" which indicates it's a required field.

Typically information technology may exist that y'all product has been incorrectly mapped to the wrong eBay category.

The fastest fashion to resolve the outcome is to re-map your product to the correct, or a more relevant eBay category.

 
Only single quantity items can be listed in the category selected.
 On eBay, certain categories only allow sellers to list items in single quantities.

For instance the eBay category "Cars, Bikes, Boats > Motorcycles > Trail Bikes" has this restriction.

To resolve the effect, either limit the eBay quantity of the item to "1", or alternatively you tin can effort mapping the product to a more than relevant eBay category.

 
Seller is not eligible to list a discounted particular.
 This eBay warning ways that your eBay business relationship is non currently enabled for strike-through pricing on your listings. By default this feature isn't enabled on a seller account. eBay only enables this feature for sellers it has vetted/qualified.

This alarm doesn't prevent your products from listing on eBay, but products with a sale or strike-through price, will non be brandish equally "on sale" past eBay on your listings.

eastward.g. the following pricing fields "Y'all save" and "At present" volition not be displayed on your eBay listings, even if the item is on auction.

You must get approved past eBay to participate in eBay'south Strike-Through Pricing Program. Strike Through Pricing (STP) is unremarkably reserved for managed accounts but so to request that it exist enabled, please contact your eBay account director.
Marketplace Product Variant SKUs are not unique
 There are ii possible reasons for getting this mistake on a product:
  1. An originally unmarried variant product is now existence sent every bit a multi-variant product - eBay will not allow this so the product needs to exist completely ended, deleted and re-listed.
    To resolve, end each of the listings in eBay.
    Go to each product page in eBaylink that has the fault and deleted the product.
    Go to the Dashboard and start a fresh import from your eCommerce shop.
  2. The variation information for the production from the eCommerce store is not proficient particularly good e.k. dissimilar attribute names in dissimilar variants.

So, information technology would accept originally listed fine only now is not getting updated due to failing the validation rules.
validation error = VariationSpecificsSet container (Item.Variations.VariationSpecificsSet) is required to list a Multi-SKU item.
 This mistake is similar to two validation errors mentioned above.  It happens when products in your Ecommerce store were single variant but them become mulit-variant or vice versa.

There are 2 possible reasons for getting this error on a product:

  1. An originally single variant product is now beingness sent as a multi-variant product - eBay will not permit this then the production needs to exist completely ended, deleted and re-listed.
  2. The variation data for the product from the eCommerce store is not skillful particularly skillful east.g. different attribute names in different variants.

And so, it would accept originally listed fine but now is not getting updated due to failing the validation rules.
AND
If y'all have products that have this error then information technology is probable that your product has been set upwardly in your eCommerce shop as a product with variations/options (eBay call this Multi-SKU) so eBay is expecting a variation but you don't have them.

Check in your eCommerce store for the products to see if there are variations and remove them if they are not required.

For case, oftentimes in Shopify the variation is called 'Title'. To resolve this, in your Shopify Store, Get into the product section of one of the products and under 'variants' remove any variations if these products don't come with variations.

You should also double-check in the product page in our system, under Variations.

If there is only one variation, then Variation Name should be empty, ie no options are divers. If you do have options, then at least 2 distinct values should be provided.

One time y'all have fabricated changes in your eCommerce store go to the dashboard in our arrangement and trigger a refresh by clicking 'Sync Now' from the dashboard so that the updates are sent up to eBay.

Input data for tag <Item.PictureDetails.PictureURL[1]> is invalid or missing. Please bank check API documentation.		 This is ordinarily caused by a infinite in the image URL, which causes eBay to reject it, ie https://allthatdigi.com.au/wp-content/uploads/2018/09/testimage- -Moon.jpg
Resolution: remove the space in the image name and run a full sycn to update the product and marketplace.

The underscore character is also not a valid grapheme
piicture name should just  contain the ASCII letters 'a' through 'z' (in a instance-insensitive manner), the digits '0' through '9', and the hyphen ('-')"
At to the lowest degree i valid postage service must be specified.
 This is unremarkably caused past a missing business organisation policy within eBay.

Navigate to Omnivore ->settings-> eBay Australia->Shipping
Cheque for errors similar this
and ensure y'all have a matching eBay Business concern Policy for the shipping method in Omnivore equally per
http://www.bizpolicy.ebay.com.au/businesspolicy/manage
eBay security policy merely allows HTTPS resource in listings
This is unremarkably caused past providing an http URL for your logo

To resolve change the URL to https: as per
Tin can I Change The Logo In My Product List Page?
Currency is unchangeable when revising or relisting an item. This mistake can occur if the product is a indistinguishable list.  If you come across this error on a product check and be sure that  y'all do not have a manual listing on eBay that is really a indistinguishable products.

It is best to search using the SKU or the product title.

If you did take manual listings on eBay when you started using Omnivore and you did not link them all then you may have duplicates.

The only manner to gear up this error is to correctly cease your duplicate listings on eBay.

A full list of eBay errors tin can besides be found here:

http://developer.ebay.com/devzone/xml/docs/reference/ebay/errors/errormessages.htm